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Privacy Policy

Your privacy and identity security is very important to us. The information you provide Lucas Mechanical Services Ltd with will be used in the processing of your order and to contact you when necessary in connection to your order.

We take every care to ensure the security and privacy of any information you have provided and DO NOT pass on your details to any third parties.

When you place an order with Lucas Mechanical Services Ltd we will ask for certain information to help us process your order. This includes your name, email address, delivery address and phone number. This information will be used for order processing and may also be used for security checks and fraud detection.

Financial transactions are made through Paypal. They will ask for your a card information to make the payment and address details if you decide to open a Paypal account. When you purchase any of our products or services, these organisations collect certain financial transaction information.. We do not have any access to your card numbers or other financial information from these parties, except for that relating to the value of your order.

As well as the delivery address we may also share your telephone number with the delivery service provider for improved customer service purposes.

We Do Not Store Customer Credit Card Details Or Financial Information.

Disclosure in Other Circumstances

We will disclose any information that you provide if required to do so by law. We will also disclose any information in order to enforce our terms and conditions, which may include exchanging information with other companies and organisations for the purposes of fraud protection and detection.

We reserve the right to change this privacy policy without notice. By providing any information to Lucas Mechanical Services Ltd you accept our Privacy Policy.

Contacting Us

You can contact us at any time and request details of any of the information you have provided us with. We may require proof of identification before any such disclosure is made.

You can contact Lucas Mechanical Services Ltd via :

customerservices@surreypumps.co.uk

Call: 01253 837444

Or write to us at:

Lucas Mechanical Services Ltd
14 Worsley Road
Frimley Green
Camberley
Surrey
GU16 9AU